yh998 is committed to protecting the personal information of every user on our platform. This Privacy Policy explains what data we collect, why we collect it, how it is processed, and the rights you hold as a yh998 account holder and visitor to our website.
We collect only the personal data that is strictly necessary to provide our services, verify your identity, and comply with legal obligations. We do not collect data speculatively.
All data transmitted between your device and yh998's servers is protected using 256-bit SSL encryption. Financial transaction data, KYC documents, and account credentials are stored in encrypted form.
You have the right to access, correct, and request deletion of your personal data held by yh998. You may also object to certain types of processing or request a copy of your data at any time.
yh998 does not sell, rent, or trade your personal information to third-party marketers. Data shared with partners is strictly limited to what is required to deliver our core services.
We use cookies to improve platform functionality and user experience. Our cookie policy is clearly documented within this Privacy Policy. You can adjust cookie preferences via your browser settings.
You control how yh998 communicates with you. Marketing communications are opt-in only, and you can withdraw consent or update your preferences at any time by contacting our support team.
This Privacy Policy ("Policy") is issued by yh998 ("we", "us", "our") and governs the collection, use, storage, and disclosure of personal data belonging to individuals ("you", "your", "User") who access or register on the yh998 platform available at yh998.cam ("the Platform" or "Website").
yh998 operates as an online gaming and sports betting platform serving primarily Malaysian users. We recognise that privacy is a fundamental right, and we are committed to handling your personal data with transparency, care, and in accordance with applicable data protection standards and best practices.
By accessing the Platform, creating an account, or submitting personal data through any means on our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this Policy, please discontinue your use of the Platform.
Policy Updates: This Privacy Policy was last updated on 1 January 2026. We recommend reviewing this Policy periodically. When significant changes are made, a notice will be posted on the Platform. Continued use after changes are published constitutes acceptance of the revised Policy.
The following terms have specific meanings within this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable individual — including name, email address, phone number, identification documents, financial data, and IP address. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Data Controller" | yh998, which determines the purposes and means of processing personal data collected through its Platform. |
| "Third Party" | Any entity other than yh998 or the User, including payment processors, KYC verification partners, and analytics providers. |
| "Cookies" | Small text files placed on a User's device by the Platform to store preferences, session data, and usage information. |
| "KYC" | Know Your Customer — the identity and age verification process required before processing withdrawals or lifting deposit limits. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the User's agreement to the processing of their personal data for a stated purpose. |
yh998 collects personal data across several categories depending on the nature of your interaction with the Platform. The categories of personal data we may hold about you include:
yh998 collects personal data through the following primary channels:
Payment Data: yh998 does not store full debit or credit card numbers on our own servers. Card payment data is tokenised and managed by our PCI-DSS compliant payment processing partners. Maybank, CIMB, and other bank transfer references are stored only to the extent required for transaction reconciliation and AML obligations.
yh998 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, maintain, and administer your yh998 account, including login authentication and session management. |
| Payment Processing | To facilitate deposits and withdrawals via FPX, DuitNow, Maybank, CIMB, Touch 'n Go eWallet, Boost, Visa/Mastercard, and other approved channels in MYR. |
| Identity & Age Verification | To confirm your identity and verify that you meet the minimum age requirement of 21 years as required by our Terms & Conditions. |
| AML & Fraud Prevention | To monitor transactions for suspicious activity, comply with anti-money laundering obligations, and prevent fraud, collusion, and account abuse. |
| Customer Support | To respond to your enquiries, resolve disputes, process complaints, and provide account assistance through our 24/7 support channels. |
| Responsible Gambling | To monitor usage patterns that may indicate problem gambling, apply account limits, and process self-exclusion requests in accordance with our Responsible Gambling Policy. |
| Platform Improvement | To analyse anonymised usage data, identify technical issues, and continuously improve the performance and user experience of the yh998 platform. |
| Marketing Communications | With your prior consent only, to send you promotional offers, bonus notifications, and relevant updates via email or in-platform notifications. You may opt out at any time. |
| Legal Compliance | To comply with applicable laws, regulatory requirements, court orders, and requests from competent authorities where required by law. |
yh998 processes personal data on the following legal bases:
yh998 does not sell your personal data to any third party. We may share personal data with the following categories of recipient solely to the extent necessary for the stated purpose:
Data Processing Agreements: All third-party service providers who process personal data on yh998's behalf are bound by contractual data processing agreements that require them to implement appropriate security measures and process data only in accordance with yh998's documented instructions.
yh998 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to satisfy legal and regulatory obligations, and to resolve disputes or enforce our agreements.
| Data Category | Retention Period |
|---|---|
| Account registration & identity data | Duration of account plus 5 years following account closure, for AML and regulatory compliance purposes. |
| Financial transaction records | Minimum 5 years from the date of each transaction, as required by applicable financial record-keeping obligations. |
| KYC documents | 5 years following account closure or the completion of any related AML investigation, whichever is later. |
| Betting and gaming history | Duration of account plus 3 years following account closure. |
| Support communications | 3 years from the date of the communication, unless associated with an ongoing dispute or legal matter. |
| Self-exclusion records | Retained indefinitely to prevent reinstatement of excluded accounts in breach of self-exclusion commitments. |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter as evidence of the consent record. |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that permanently prevents identification.
yh998 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your Responsibility: While yh998 takes every reasonable measure to protect your data on our side, the security of your account also depends on the strength and confidentiality of your login credentials. We strongly encourage you to use a unique, strong password and to enable two-factor authentication on your yh998 account.
yh998 uses cookies and similar tracking technologies to operate and improve the Platform. By using yh998.cam, you consent to our use of cookies as described in this section.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Functional | Required for the Platform to operate — enabling login sessions, account authentication, and core service delivery. Cannot be disabled. | Session / Up to 30 days |
| Analytical / Performance | Collect anonymised data about how Users interact with the Platform to help us identify technical issues and improve usability. | Up to 12 months |
| Security & Fraud Prevention | Used to detect suspicious login attempts, bot activity, and other security threats. | Session / Persistent |
| Preference / Personalisation | Store your language, display, and notification preferences so they are retained across sessions. | Up to 12 months |
You may manage cookie preferences through your web browser settings. Disabling essential cookies may impair the functionality of the Platform. For detailed browser-specific instructions, please refer to your browser's help documentation.
As a User of the yh998 Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected].
Request a copy of the personal data yh998 holds about you, along with information about how it is used.
Request correction of inaccurate or incomplete personal data held in your account at any time.
Request deletion of personal data where it is no longer necessary, subject to legal retention obligations.
Object to processing based on legitimate interests, or opt out of direct marketing communications at any time.
Request that yh998 limit the processing of your data in certain circumstances, such as during a dispute.
Receive a structured, machine-readable copy of the data you have provided to yh998 where processing is consent-based.
yh998 will respond to all verified rights requests within 30 calendar days. Where a request is complex or voluminous, this period may be extended by a further 30 days with prior notification to you. We reserve the right to verify your identity before processing any data rights request.
Retention Exceptions: The right to erasure does not apply to personal data that yh998 is required to retain under applicable law, including AML record-keeping obligations (typically 5 years from account closure) and self-exclusion records retained to prevent unsafe account reinstatement.
The yh998 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from minors. If you are under the age of 21, you must not register an account, access the Platform, or submit any personal data to yh998.
In the event that yh998 discovers that personal data has been collected from a person under the age of 21 — whether through inadequate age disclosure at registration or any other means — we will take immediate steps to suspend the account, forfeit any derived winnings, return verified deposits, and permanently delete the minor's personal data from our systems, subject to any mandatory legal retention obligations.
If you believe a minor may have registered an account on yh998 using false age information, please notify us immediately at [email protected] so that we may investigate and take appropriate action promptly.
yh998 primarily serves Malaysian users and processes personal data within the context of our platform operations. In some cases, personal data may be processed or stored by our technology infrastructure providers or service partners whose servers are located outside of Malaysia.
In all such cases, yh998 ensures that appropriate safeguards are in place to protect personal data transferred internationally, including the use of contractual data processing agreements that impose obligations equivalent to those described in this Privacy Policy. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate protective measures.
yh998 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes to this Policy, we will publish an updated version on this page with a revised effective date and, where appropriate, send a notification to registered account holders.
We encourage you to review this Privacy Policy periodically to stay informed about how yh998 handles your personal data. Your continued use of the Platform following any published amendment constitutes your acceptance of the updated Policy. If you do not agree with a material change, you may close your account and withdraw your remaining balance by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way yh998 handles your personal data, please do not hesitate to contact our dedicated privacy and support team through the following channels:
Privacy & Data Enquiries
For data access requests, erasure requests, consent withdrawals, and general privacy enquiries. Please include "Privacy Request" in the subject line.
Live Chat Support
Available 24/7 via the chat feature on the Platform. For general account queries; complex privacy requests should be submitted by email for documentation purposes.
Response Commitment
Privacy requests and data enquiries are acknowledged within 2 business hours and resolved within 30 calendar days. Complex requests may be extended by up to 30 additional days with prior notification.
Have questions about how yh998 handles your personal data? Our support team is available around the clock to address any privacy concerns or data requests you may have.
For players aged 21 and above only. Please also review our Terms & Conditions and Responsible Gambling pages.
Play Responsibly. Gambling is entertainment, not income. Bet within your means. | 21+ only. | Need support? Visit our Responsible Gambling page.